01440 821567
All goods must be signed for to confirm receipt. We advise you to inspect your goods prior to signing for the delivery to ensure that you are satisfied that the goods have not been damaged in transit and that all products are present. Any damage to products should be immediately noted on the delivery slip and notified to us, or delivery refused.

We can not guarantee delivery dates as delays can occur which are outside our control. We will keep you informed of any unexpected delays we become aware of. We can not accept any liability for late delivery.

We can not accept responsibility for lost working time and associated costs. We recommend that you order your goods allowing sufficient time for delivery well in advance of any project start dates.

Liability
We shall under no circumstances be liable for:
(a) losses that were not foreseeable to you or us when the contract was formed; or
(b) losses that were not caused by any breach on our part; or
for the business losses, and/or losses to non-consumers or any third party arising out of or in connection with the supply of goods.
Unexpected Events
We will not be liable for any delays caused by events over which we have no reasonable control, including Act of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, extreme weather conditions, lock-outs, transport delays, strikes and other industrial disputes and difficulty in obtaining supplies.

Problems with your products
As this is a natural product, colour variation can occur within an order - or from sample to final supply. Variation can be greater in some stones than others although we endeavour to ensure this is kept to a minimum. However, we hope you will be fully satisfied with your products but in the unlikely event that you are not fully satisfied please contact us within 7 days of receipt of the goods to enable us to replace the defective product or otherwise rectify the matter.

If we are unable to replace or remedy the defective product we will refund your money. Please take reasonable care of the products, in or with the original packaging, and do not lay or install any product that you are not satisfied with.

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