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Always ensure that you have ordered enough tiles to complete the project as we cannot guarantee a colour match from a future batch. Being natural stone, the colour may vary so always mix the tiles before laying.

The surface onto which the tiles are to be laid must be level, dry, free of dust and clean and always allow a minimum of 5 weeks for a new screed to dry. In damp or cold conditions, this may well take longer.

Suspended timber floors should be rigid and capable of taking the additional loading. If there is spring in the floor, fix sheets of 18mm plywood directly to the existing floor to eradicate any movement.The plywood should then be coated with PVA adhesive before tiling.

Existing tile floors such as quarry or ceramic can be tiled over provided they are sound. Any soft flooring such as cork, vinyl or woodblock flooring will need to be removed and the floor thoroughly cleaned. Any damp or uneveness in the sub floor will need to be addressed before proceeding.

Underfloor heating should be commissioned and switched off prior to commencing tiling. Always use flexible adhesive and grout and allow expansion gaps around the perimeter and in doorways.
Underfloor heating should not be switched on for at least two weeks after completion and then slowly build up to required temperature over a week or so. Do not try to speed up this process as the tiles could crack.

When fixing tiles in excess of 1cm thickness to walls, care should be taken to ensure that the wall is sound and of sufficient strength to take the tile. If tiling walls, please let us know when ordering and we can advise on suitability and the weight of the tiles per m2.

However,as a guide, if tiling onto plaster then use 1cm thick tiles, for plasterboard, tiles up to 1.2cm thick and for rendering, brick, block or plywood, tiles up to 1.5cm thick can be used.
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